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Is there Customer Support?

  • Updated

Tier 1 support is provided by the Re-Seller. 

Alcatraz AI provides Tier 2 support to the Re-Seller. 

End user support is also available from the Alcatraz website.

To reach Alcatraz Customer Support:

  1. Submit a Support ticket by completing the form
  2. Call the support phone number (1-650-600-0197)