A Dealer Admin overseas the management of Accounts, Users, and Devices in the Alcatraz AI Admin Portal for the organization. A Dealer Admin has the highest privilege of any user in the Alcatraz AI Admin Portal. A Dealer (or System Integrator) Account must be created initially by an Alcatraz Administrator.
All user accounts afterwards will be created but the organization's Dealer Admin. Please contact your current Dealer Admin for your organization. If you require assistance to connect with this person, please submit a ticket.