The Alcatraz Admin Portal provides access to configure, manage and monitor Rocks. Depending on the role of the person requiring access to the Admin Portal, the Account created for a specific role will have different permissions. Adding, editing or deleting entities within the Account may be restricted.
Types of Personas or Roles
The Dealer Admin persona has the highest privilege within the Dealer's Organization. The Dealer may create accounts for Installers and Account Administrators.
Installers require an account for onboarding Rocks to a customer server. Installers may create accounts for a person who is an Account Administrator. This is important for on-premise installation. The installer may add, edit or delete entities within the Account they have been given access.
Account Administrators may create accounts for Account Managers or an Account User within their organization. The Account Admin may add, edit or delete entities in the account.
Account Managers have reduced privileges than Account Admins. They may monitor status of devices, security events, user profiles. They can create Account Users but may not edit or delete entities.
Account Users have limited privileges. They monitor the status of devices and user profiles such as enrollment or deletions.