General
- How can I update the Rock's firmware?
- How do I deactivate the QR code on the Rock's display?
- What industry-wide certifications has the product company secured in connection to privacy and security of its and customer the data?
- Can a Rock be deployed outdoor?
- Will a Security team be alerted if the Rock goes offline?
- Is the OSDP addressable?
- Does the Rock have bias against any individual?
- Does 15-6000 Lux apply to all security levels on the Rock or is there different requirements for High vs Low or Demo?
- How does a Rock work?
- Is a server solution required?
- How can a Factory Reset be done on the Rock?
- What happens when a Wiegand HOLD signal is asserted from the ACS?
- Why does the Rock get so warm?
- Why do my Rock devices show offline?
- How does the tamper alarm work?
- What is the Rock’s behavior in fail-safe mode?
- What is the best way to keep the Rock powered during an outage?
- Is there Customer Support?
- What is the Warranty?
- What’s the capacity of a single Rock?
- Where does the computing take place?
- What are the min and max operable light levels for the Rock?
- How does the Rock use Wiegand and how would it know if access is granted or denied?